The Path Forward: Avaya/Nortel Update
Your business may be enjoying the benefits of an Avaya or Nortel business communication system we’ve implemented – or you may be thinking about your future needs. Whatever the case, we want to provide an update on the Avaya/Nortel merger now that these two industry giants have combined forces.
First, as your long-term Voice and Data technology partner you can count on us to be up to date about what the merger means for your business. We’re here to provide you with informed advice and exceptional service as we all move forward.
The questions we hear from clients and business partners about Avaya/Nortel are generally concerned with availability, support and what the future may hold. Here’s what we want you to know:
- Nortel users do not have to worry about a lack of product availability or support. Warranties will be honored and parts are plentiful.
- Avaya has committed to a comprehensive program to protect legacy Nortel customers ensuring six years of support following the date a system is sold.
- We know that the Avaya IP office will be morphing into a hybrid product to cover the entire SMB market. Over a period of time, this offering will replace products like the current IP Office, Nortel MICS, CICS and BCM.
Whatever system you have now, whatever your future needs may be, we have your back. Whether you plan to leverage your Nortel asset, stay with Avaya or go in a new direction, count on us to help you find the right solution.
What Are Your Questions?
If you’d like to have a conversation about how your business many be impacted by the combined Avaya/Nortel business – or you business communication needs in general - please
give us a call; ask for Bob.
